Here are our frequently asked questions. If your question has not been answered please give us a call.
Do you carry stock
We have a Showroom at Avoca Beach that carries stock of the most common items, however with 80,000 items in our range most items are ordered in from our suppliers as required.
Why are you dearer than Bunnings?
Our handles are quality handles that are built to last, particularly in our coastal environment.. They are created by world class designers with an impressive array of quality finishes to choose from. This adds value to your home and saves you money in the long run. Please read our product guarantee for more information.
Do you deliver?
Yes all items can be delivered anywhere in Australia. We will quote charges when you place your enquiry
Can you deliver direct from the manufacturer?
Due to our high quality standards, all orders are hand checked by us before supplied to our clients.
How do you accept payment?
We accept MasterCard , Visa and American Express over the phone, or use our secure online payment via PayPal. Payment is required for orders to be placed.
Can I cancel my order?
All special orders will attract a 25% restocking fee if cancelled.
Can you install my new handles?
We have mobile workshops with fully trained Locksmiths, so we can certainly provide onsite solutions to all your door hardware and keying requirements. Please Contact Us to make arrangements.